RemindUs

Privacy policy

阅读中文版本

Effective date: October 13, 2026
Operator: Hongcheng Wu
Contact: [email protected]

Information we process

We process your email address, account identifiers, nickname, profile image and a hash of your password to provide and secure your account. We store friend requests, friendships, group membership, invitations and joining requests. We also process the events you create, event times and repetition rules, reminder preferences, responses, optional event locations, group messages, and images or attachments you choose to upload.

An event location is a place attached to an event; it is not a record of your continuous movements. Place search uses Apple's map services. Images and files are uploaded when you choose to share them. We do not need access to your entire photo library to receive a selected image.

We process authentication sessions, device installation identifiers and registered notification tokens where applicable. Technical and security records may include IP addresses, request paths and times, errors and rate-limit records. If you contact us, we receive your email address, message and any attachments you send. Reports and moderation records may include the reported content, account identifiers, your explanation, review notes and actions taken.

Purposes and visibility

We use this information to operate accounts, synchronize reminders, deliver the available reminder features, support group interactions, respond to support requests, investigate reports and protect the service from abuse. Shared group messages, events and other group content are visible to eligible group members; profile information is exposed through the app's user discovery and social features. Authorized system administrators can review reports and relevant evidence. Service administration can require access to stored data; the service does not promise end-to-end encryption.

Local notification and alarm permissions are controlled by iOS. In-app reminder switches control RemindUs scheduling and do not revoke your operating-system permissions. Some event information is stored locally to support reminders and widgets. Lock-screen or widget content may be visible to people with access to your device, depending on your system settings.

Service providers

The test backend and its database are hosted by DigitalOcean in the United States. Cloudflare provides the public connection proxy and security protections and processes network traffic in delivering those services. Apple provides the operating-system reminder functions and map services used by the app. Support email is handled using Gmail. Their relevant services process information under their own applicable terms and privacy practices. Data may be processed outside your state or country. We do not sell personal information or use it for targeted advertising; the app and these pages do not include advertising or third-party analytics SDKs.

Remote push delivery, Sign in with Apple and external image-moderation integrations are not currently enabled in the deployed test release. We will update this policy when changes to the deployed service materially change its data processing.

Retention and deletion

Ordinary account and user-created content is retained to provide the service until it is removed under the app's deletion functions or service administration. You can request account deletion in Settings → Delete account. This removes the active account and its associated ordinary account data, messages and created events through the service's deletion process. Content independently created by other users, such as their own messages or screenshots, is not necessarily removed.

Report text, evidence and associated review notes are removed from the active database by the next hourly cleanup run after 90 days from case closure. Open cases are flagged for a human review of the need for continued retention after 180 days, and every 180 days after an explicit retention review. An administrator must record a reason to continue retention, or resolve the case and begin its closure-based deletion period. This review deadline is not an automatic deletion deadline for open cases. While a ban remains active, only the account identifier, generic suspension reason, responsible administrator and action time are kept in the ban record. Standalone unban audit notes are deleted after 90 days. These rules also apply where report records remain after an account is deleted. Rotating backups may temporarily contain older copies.

Database backups are generated daily and the latest three successful backups are retained. Older backups are removed when new backups succeed; this is not a guaranteed three-day deadline. Copies of deleted information may remain in those backups until rotation. Container logs rotate by size (up to three 10 MB files per container), rather than a fixed number of days. Infrastructure-provider records and support correspondence require their own retention handling. Contact us about the handling of a particular support or privacy request.

Your choices and contact

You can edit your profile, manage reminder permissions, block users, leave groups and delete your account. Contact [email protected] with privacy questions or requests about your information. We may ask for information reasonably needed to verify that a request concerns your account; never send your password. The current test service is for people aged 13 or older and is not offered to children under 13. Do not create an account if you are under 13. We have not introduced a parental-consent program for younger children. If you believe a child under 13 has provided personal information, contact us so we can investigate and remove that information as appropriate. The age restriction is a service eligibility rule, not a claim that age-verification technology is in place.

We will update this page and its effective date when this policy changes and provide additional notice when appropriate for a material change.

隐私政策

生效日期:2026 年 10 月 13 日
运营者:Hongcheng Wu
联系邮箱:[email protected]

我们处理的信息

为提供和保护账号,我们处理邮箱、账号标识、昵称、头像和密码哈希。我们保存好友请求与关系、群成员关系、邀请和入群申请,以及你创建的事件、时间和重复规则、提醒设置、回应、可选事件地点、群聊消息和主动上传的图片及附件。

事件地点是事件关联的地点,不是持续追踪你移动的记录。地点搜索使用 Apple 地图服务。图片和文件由你选择后上传,接收你选中的图片不需要读取整个相册。

我们还处理登录会话、设备安装标识及适用的通知令牌。技术与安全记录可能包括 IP 地址、请求路径和时间、错误及限流记录。你通过邮箱联系我们时,我们会收到你的邮箱、正文和附件。举报和审核记录可能包含被举报内容、账号标识、举报说明、审核备注及处理措施。

用途和可见范围

这些信息用于账号服务、提醒同步、已启用的提醒功能、群组互动、支持请求、人工举报审核和防止滥用。群聊、群事件等共享内容对具备相应访问资格的群成员可见;用户资料会通过应用的搜索和社交功能展示。获授权的系统管理员可以审核举报及相关证据。服务运维可能需要访问已保存的数据;本服务不承诺端到端加密。

通知和闹钟权限由 iOS 管理。应用内开关控制 RemindUs 的排程,不会撤销系统权限。部分事件信息保存在设备本地,用于提醒和小组件。依照系统设置,能接触你设备的人可能看到锁屏或小组件上的内容。

服务提供商

测试后端和数据库托管在美国的 DigitalOcean 服务器。Cloudflare 提供公网代理及安全防护,在提供这些服务时处理网络流量。Apple 提供应用使用的系统提醒能力及地图服务。反馈邮箱使用 Gmail。这些服务商根据其适用条款和隐私规则处理相关信息,数据可能在你所在州或国家以外处理。我们不出售个人信息,也不将其用于定向广告;应用和这些网页不包含广告或第三方分析 SDK。

当前部署的测试版本尚未启用远程推送发送、Apple 登录及外部图片审核。实际启用并改变数据处理方式时,我们会更新政策。

保存与删除

普通账号数据和用户内容为提供服务而保存,直到通过应用删除功能或服务管理移除。你可以在“设置 → 删除账号”发起删除,服务会删除活动账号及其关联的普通账号数据、消息和所创建的事件。其他用户独立创建的内容,例如他们自己的消息或截图,不一定随之删除。

举报结案满 90 天后,下次每小时清理任务会从活动数据库删除举报正文、证据及相关审核备注。未结案举报满 180 天进入人工保留必要性复核;明确复核后每 180 天再次复核。管理员必须记录继续保留的必要性,或完成案件审核并开始按结案时间计算的清理周期。复核期限不代表未结案件自动删除。有效封禁记录仅保留账号标识、通用封禁原因、处理管理员及时间;独立的解封审核备注保留 90 天。这些规则同样适用于账号删除后仍保留的举报记录。轮换中的备份可能暂时包含旧副本。

数据库每天备份,保留最近三份成功备份;新备份成功后才轮换旧备份,因此不能保证三天内清除。已删除信息可能保留在备份中直至轮换。容器日志按容量轮换,每个容器最多三份、每份 10 MB,而非按固定天数清除。基础设施服务商的记录和支持邮件另需按实际机制处理。具体支持或隐私请求的处理方式可通过邮箱咨询。

你的选择及联系方式

你可以编辑资料、管理提醒权限、屏蔽用户、退出群组及删除账号。隐私问题或信息相关请求请发送至 [email protected]。为确认请求涉及你的账号,我们可能要求合理的身份核实信息;请勿发送密码。本次测试仅面向年满 13 岁的用户,暂不向 13 岁以下儿童提供服务;未满 13 岁请勿注册。目前尚未提供适用于更低年龄儿童的家长同意流程。如果你认为未满 13 岁儿童已经提供个人信息,请通过上述邮箱联系我们,以便核实并作相应清理。年龄限制是服务资格规则,不代表已部署年龄验证技术。

政策变更时会更新本页及生效日期,重大变更会根据具体情况提供额外通知。